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Returns & Refunds

We want you to love every purchase! Please review our return policy carefully before ordering.

  • Due to hygiene reasons, all swimwear and bodysuits are final sale. We cannot accept returns or offer refunds on these items.

  • We also do not accept returns or refunds on any clothing that has been worn, damaged, or altered.

  • Please notify us of any damaged or defective items within 7 days of delivery by emailing melsboutiqueonline@gmail.com with your order number and clear photos.

    Please note: all sale items are final and not eligible for return or exchange.

  • Return shipping costs are the responsibility of the customer.

  • We recommend using a tracked shipping method, as we are not responsible for lost or undelivered return packages.

  • Refund timing: Once your return has been approved, please allow up to 14 business days for the refund to appear in your account, depending on your bank or payment provider.

    Need help? Please fill out the Contact Us form below to get started - we’re here to help!